This Privacy Policy discloses the privacy practices for the Iramar Vision website, apps, and various related services (together referred to as the “site”). Iramar Vision, LLC, the provider of the site (referred to as “Iramar Vision” or “us” or “we”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site.
You acknowledge that this Privacy Policy is part of our site Terms, and by accessing or using our site, or submitting any information to our site, or placing an order on our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an email to the email address listed by registered users and posting the revised Privacy Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

  • Types of Information Collected

    In order to better provide you with our numerous services, we collect the following information about users: Personally Identifiable Information, Nonpersonally Identifiable Information, and Medical Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

    Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering, ordering a Product, uploading a picture, submitting content and/or posting content in discussion forums or other public areas, filling out a survey, downloading or streaming content, or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), birthday, email address, telephone and facsimile numbers, your current prescription, and other personal identifying information. You may be asked to provide a credit card number or enter in your PayPal account for the purchase of certain products or services available on our site. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

    Nonpersonally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

    Medical Information: This refers to your vision prescription information and other related health information. You may provide us with this information or we may obtain it on your behalf upon your request.
  • Collection Methods and Use of Information

    We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our services and register your email address with us; (b) upload content to the site; (c) sign up for special offers from selected third parties; (d) send email messages, submit forms or transmit other information by telephone, email, or letter; or (e) submit your credit card or other payment information when ordering any Products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected. We may use a third party service provider to collect and process payment information, such as PayPal, and to facilitate the virtual try-on feature available on the site who will have access to your Personally Identifiable Information. We may provide your Personally Identifiable Information to our partners and other third parties who may direct information or advertisements to you.

    In addition, we may also collect, or our third party ad server and/or content server may collect, certain Nonpersonally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at out site.

    We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our site Terms and this Private Policy.

  • Release of Information

    We do not sell, trade, or rent your Personally Identifiable Information to others except as set forth herein. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.

    We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.

    Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

    If our company is acquired by or merged with or into another entity, or if our assets or business is sold or transferred to another entity, your personal information may be transferred to such entity as part of the transaction, and that entity and its affiliates may use your personal information under the terms of their own privacy policies which may differ from this Privacy Policy. We may choose to operate our business under a different entity name in which case your personal information will be transferred to that entity.

    We may also provide Nonpersonally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. Our site may have various features such as the ability to “remember” a customer’s previous activity and make targeted communications based on purchasing history.

    Other than as described here, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. We will not share your personal information for this purpose without your prior consent.
  • Updating and Correcting Information

    We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account by logging into your online profile and editing your account information. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.
  • User Choices on Collection and Use of Information

    We may, from time to time, send you email regarding our and our service partners’ products and services. In addition, we may occasionally send you direct mail about content or products and services that we feel may be of interest to you. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings.

    You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.

    You may, in your sole discretion, share your preferences and purchases with others through third party platforms such as Facebook®, Twitter®, Instagram®, and others. Your activity published on those platforms is at your sole discretion and risk and will be governed by the terms and privacy policies in effect for such third party platforms.
  • Security of Information

    At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Iramar Vision, LLC personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

    In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party providers such as PayPal® and banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

    Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
  • Cookies

    When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.

    We may use an outside ad serving company to display banner advertisements on our site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information. We and our third party ad server will collect and use Nonpersonally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
  • Privacy Policies of Third Party Sites

    Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
  • Medical Information (eyeglasses or contact lenses prescription information)

    We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its related rules and regulations which dictate the privacy practices of health care organizations and their partners with respect to medical information about you. In accordance with HIPAA, we keep medical information about you confidential, in accordance with state and federal law; notify you of our legal duties and privacy practices with respect to medical information about you; and abide by the terms of our most current version of this Privacy Policy.

    The following is a list of ways in which we may use and disclose your Medical Information.

    We may use your Medical Information to:

    • provide you with services, such as to fill your order and confirm your contact lens prescription;
    • contact you, for reminders, possible treatment options and alternatives, health related benefits or services that may be of interest to you;
    • receive payment for the services we provide, such as to bill and collect payment from you, your insurance company or a third party payer;
    • support and improve our operational activities; and
    • work with our business associates that we have contracted with to perform specific functions for us and help us with the services. Our partners are required by contract and by law to protect medical information about you in the same manner as we do.

    We may disclose your Medical Information to:

    • other organizations, subject to certain requirements, without prior authorization, for public health purposes, research studies, organ donation, emergencies, abuse or neglect reporting, funeral arrangements, workers’ compensation purposes and health oversight audits or inspections and related purposes;
    • a law enforcement agency or other person or entity when required to do so by law;
    • to a friend or family member or a person legally authorized to act on your behalf (such as a parent, guardian, administrator or executor of your estate) who may be involved in your medical care, or someone who helps pay for your care or disaster relief authorities.

    In any other situation not covered by this notice, we will ask for your written authorization before using or disclosing your medical information. If you chose to authorize use or disclosure you can later revoke that authorization by notifying us in writing of your decision.

    State-Specific Requirements: Some states have separate privacy laws that may apply additional legal requirements regarding uses and disclosures of medical information about you. If the state privacy laws are more stringent than federal privacy laws, the state law preempts the federal law.

    Your Rights: To exercise these rights, contact us at contact page. You have the right to:

    • inspect and obtain a copy of the medical information that may be used to make decisions about your care. We may deny your request to inspect and copy in certain circumstances. If you are denied access to medical information about you, you may request that the denial be reviewed. We may charge you for the cost of the request.
    • request that we amend the information kept by us if you believe it is incorrect or incomplete. You must provide a reason that supports your request. We may deny your request for an amendment and if this occurs, you will be notified of the reason for the denial and permitted to provide a statement of disagreement that will be attached to your medical record.
    • request an accounting of disclosures. This is a list of certain disclosures we make of medical information about you for purposes other than treatment, payment or health care operations when an authorization was not required. Your request must specify a time period, which may not be longer than six years.
    • request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations and to limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. We are not required to agree to your request, except in the case a of disclosure to a health plan if it is for payment or certain care operations and relates to an item or service for which you have paid out of pocket in full. If we agree, we will comply with your request except in certain emergency situations or as required by law.
    • request that we communicate with you about medical matters in a certain way or at a certain location.
    • ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.
    • Receive notification of breaches of unsecured medical information.

    Complaints: You have the right to file a complaint if you believe your privacy rights have been violated. You may register complaints with us and we will determine the best course of action consistent with our policies. You will not be retaliated against for filing a complaint. You also have the right to contact the Office for Civil Rights (OCR), the federal agency that enforces HIPAA rules and regulations. Information on filing a complaint with OCR is available at http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html.

  • Miscellaneous Privacy Issues

    We take the privacy of children seriously. The site is not directed at children, we do not knowingly collect personal information from children under the age of 18 through the site and we request that children under the age of 18 not make any content submissions or submit any personal information through the site. If we learn that we have inadvertently received or collected personal information from a child under 18 years of age, we will remove such information from our database. Parents may make purchases for their children using the site.

    You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the submissions, discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and these Terms do not apply to such information. Any submissions to public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments or content to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you’re online.

We may provide notice to you by means of e-mail, direct mail, a general notice on the site, or by other reliable methods based on information you have provided to us.

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow us to use and collect your personal information in accordance with these Terms.

California Users: California Civil Code Section § 1798.83 permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to contact page or write to us at
Iramar Vision, LLC
9925 Bustleton Ave. #51299
Philadelphia, PA 19115

International Users: If you access the site outside the United States, your connection may be through and to servers located in your country or the United States. Any Personally Identifiable Information you provide may be processed and maintained in the United States on servers and/or other network systems operated by or for our benefit. IF THE JURISDICTION IN WHICH YOU ARE LOCATED OR YOUR COUNTRY OF ORIGIN HAS LAWS OR REGULATIONS WHICH REQUIRE THAT YOUR PERSONAL INFORMATION BE RECEIVED, USED, SAVED, TRANSFERRED AND/OR OTHERWISE HANDLED IN A MANNER DIFFERENT THAN AS STATED IN THESE TERMS, THEN YOU ARE NOT AUTHORIZED TO UTILIZE THE SITE. If you access the site from and/or reside outside of the United States, your information may be stored, transmitted and shared in accordance with U.S. data privacy laws which may not be equivalent to those in effect in your country. YOU EXPRESSLY AGREE THAT YOU WILL NOT USE THE SITE WITH ANY EXPECTATION OF GREATER PRIVACY RIGHTS THAN THOSE TO WHICH YOU HAVE EXPRESSLY AGREED AS STATED IN THIS PRIVACY POLICY.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Iramar Vision, LLC
9925 Bustleton Ave. #51299
Philadelphia, PA 19115